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Freeholder Director: I Will Demand BPU Investigation Into JCP&L

Freeholder Director John Curley wants a probe into the power utility's response to Hurricane Sandy.

 

Monmouth County Freeholder Director John P. Curley said he will send a letter to the state Board of Public Utilities today, asking for an investigation into JCP&L's post-Hurricane Sandy response. 

Curley said he wants to know how many personnel and trucks JCP&L put to work following the forecasted storm. A week later, 26 percent of the county is still struggling without power, and temperatures in their homes are falling as a vicious nor'easter approaches. 

"I think they've done a poor job of keeping the public informed," said the county executive outside the Keansburg Bolger School day shelter, on the day before he faced re-election in the polls.  

"All you hear is you will have power by next week. But that's not good enough. We need to know where — what streets — and when," said Curley.

He said the county has helped beleaguered Bayshore municipalities obtain gasoline for emergency vehicles, provided vehicle repair services, and loaned equipment like front end loaders. 

About this column: News and essential information about Hurricane Sandy in New Jersey. Related Topics: Freeholder Director John Curley and Hurricane Sandy

Mike

9:34 am on Tuesday, November 6, 2012

Must be Election Day! He is so out of touch, when you think of the large scale of damage here, they actually have done a good job! i'm sure Curley would agree, having them work to restore is much more important then having them update a web site, to which the people effected can't even read because they have no power. Way to try to make a political statement Curley, ego maniac!

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dan

11:58 am on Tuesday, November 6, 2012

you must be union guy and probably a democrap, if you think they are dong a good job INCOMPETENT and DYSFUNCTIONAL is the only description.

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John Grande

2:08 pm on Tuesday, November 6, 2012

Mike...

you are a clueless fool...you are the one out of touch. I see 25 subcontractor (JCP&L) trucks just sitting in my town not doing anything. We are documenting/photographing everything (the Town). We are supposed to have a JCP&L contact that the town was given after hurricane Irene devastated us but I am told that the town council member has not been able to reach him for 9 days. So much for coordination. During Irene we had no power for 10 days and they told us the same thing no telephone poles. They had ample time to store/stock. JCP&L has been a drag feet company since I moved to Warren County. I have had to go to the Board of Public Utilities to get anything done. I was losing power 12 times a month when it was sunny out for over a year and this was the only way they finally corrected the problem. You are the one talking politics here not whomever Curley is. Get a life.

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David

2:33 pm on Tuesday, November 6, 2012

No Mike, they need to do both. I'm sure the guys out there working on the lines aren't the same folks updating a web site. It doesn't take a whole lot of time for the utility workers to call in with a status. Keeping people informed with details is very very important so affected people can plan accordingly.

And finally, the number of people out there working on the lines simply aren't enough to cover their service area. If you can't handle the business don't take on it. It's a good job only if you think not having power for 2 weeks is acceptable.

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Meg

2:09 pm on Wednesday, November 7, 2012

Let me guess? You got power back already, right?

John Jay

9:43 am on Tuesday, November 6, 2012

JCPL better get ready for the next storm: Hurricane Curley!

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Harry Zober

9:19 am on Wednesday, November 7, 2012

Do any of you people realize that there are hundreds of people that don't have a home anymore? 80% of the wires or poles in my town were damaged. Thats in 2 square miles! This is a huge undertaking and there are people from all over the country that left their families to come help us, not to mention the local JCP&L workers that lost their homes.
Instead of complaining, got to a shelter and help. If you are not part of the solution you are part of the problem. Stop whining and do something.

Burt Macklin

9:51 am on Tuesday, November 6, 2012

Actually updates do matter. People need to know realistically when they can expect power so they can make informed decisions about whether to stay or go. If all you say is a certain percentage will get power by next week, people will optimistically assume it will be them so they will stay. if they get power, great and if not, they hung around and endured the cold for no reason. Tell us when and what neighborhood is expected to get power so we can make the best decision for our families. Throwing out random numbers is easy when you know we have no way of confirming their accuracy.

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JHill

9:55 am on Tuesday, November 6, 2012

Yawn. Didn't this guy just do this because of the snowstorm and Irene?
What was the outcome of that? Oh, once it was out of the news Curley didn't care so didn't follow up.
Shocking.

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Ellen Ceccarelli

10:09 am on Tuesday, November 6, 2012

I LIVE IN UNION BEACH, NO POWER FOR 8 DAYS, NO HOT WATER. THIS MORNING IT WAS 41DEGREES IN MY BEDROOM. YOU SIR ARE OUT OF TOUCH!

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bfortunato

10:11 am on Tuesday, November 6, 2012

Does anyone know if the apartments at Avalon at Aberdeen have power yet? My brother lives there and has been without heat for a week. I wish JCP&L would have updates on street areas, so people can make a decision to stay or leave. It's get alot colder there now and people need to make decisions. Good luck to you all. Keep the faith.

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Eve

10:24 am on Tuesday, November 6, 2012

Yes, we do need updates. Detailed ones. Which streets are going to get restored and when. Even those who have no power have cell phones and often other devices to access the Internet. Our streets are dark, driving is dangerous, kids are not in school, and a lot of homes are very cold. And no, JCP&L is not doing a good job. Large parts of my town are dark, with no JCP&L in sight. We are paying for electrical service, it is an essential service, and the expectation is for it to come back quickly, which is not the case. Wholeheartedly agree - investigation is needed.

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Steve

10:44 am on Tuesday, November 6, 2012

Maybe Mr. Curley should read one of the Patch article from a GENTLEMAN up here from Texas who doesn't understand our stupid rules about having to have a police officer there before restringing wires, always more red tape!!!

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John Hayes

10:53 am on Tuesday, November 6, 2012

Steve, have you got a link? That's a story I'd be interested in reading.

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Claudine Scozzari

11:23 am on Tuesday, November 6, 2012

I would like to see the article too.

Tell that GENTLEMAN up here from TX - Infrastructure is paid for by the FEDS if SOP is followed for TCP.

For those who don't understand the lingo, If proper Traffic Control Plans are in place according the Government How-To, the federal government pays. As opposed to the local tax dollars funding something.

The State of New Jersey likes free money for playing by the rules.

debbie

10:57 am on Tuesday, November 6, 2012

The fact of the matter is that when it comes to utilities the shareholders come first. When JCP&L or First Energy makes a profit instead of spending money on maintenance and upgrades they send most of their profits right back to their shareholders. These outages may have been unavoidable, but the repair could have been kept to a minimum if circuits had been shut down instead of left on. So now instead of replacing some downed poles and wires, entire substations have had to make major repairs because of damaged equipment. With more sophisticated technology this could be avoided in the future, but that would mean spending shareholder money. Not going to happen any time soon.

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Anthony T.

11:39 am on Tuesday, November 6, 2012

I had considered the same about shutting down before the storm hit, but you know people would have complained about that as well! It did seem to work for ConEd in Manhattan (a lot of problems resulted from flooded basements), so one must wonder if it would indeed work for overhead lines as well... I would think the transformers would be saved, but I don't work in this industry.

ResidentM

11:01 am on Tuesday, November 6, 2012

You have to expect frustrations! It's not one big lever like turning on the Christmas tree at Rockefeller Plaza. Maybe after the storm, JCPL can educate all of us, if needed, of how the grid works, how outages are restored as well as the dangers associated with restoring the power. To start criticizing the process during this time is just a way getting in the limelight or press. Climb the pole and try connecting the two wires yourself! Oh wait there may be some red tape.

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debbie

12:50 pm on Tuesday, November 6, 2012

I wasn't implying there is one big lever. By trade I am an electrical designer. I have worked with PSE&G on renovations to their substations. They are constantly upgrading their systems as opposed to JCP&L. Many of our substations were built back in the 40's and 50's. A lot of them have old equipment badly in need of repair. After the last storm JCP&L should have spent a little money on maintaining their infrastructure. They seem to only do any work once something has gone wrong. That being said I'm not taking anything away from those linemen putting in long hours doing the repairs. Also as an aside in most substations there are in place relays that detect faults in lines and shut down power automatically to protect the equipment at the substation. It appears that in some cases that protective relaying may have failed.

Steve

11:15 am on Tuesday, November 6, 2012

Hi John

Just open open Little Silver Oceanport Patch. The article is right there," Look at your Power Outage", the guys picture is there also

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Concerened High Tax Payer

11:25 am on Tuesday, November 6, 2012

Can someone please tell me when my power will be back. We have "Underground powerlines" I don't know why doesnt seem to matter. My house is 42 degrees and dropping.

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Steve

11:33 am on Tuesday, November 6, 2012

Hi Claudine

See the article in Little Silver Oceanport Patch. The article is right there, " Look at your Power Outage" the guys picture from Texas in the Monmouth Park Parking Lot, where all the trucks are parked, and the guys sleep in tents erected.

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Jason Z.

11:35 am on Tuesday, November 6, 2012

Other utility companies, such as Long Island Power (LIPA) have a number where customers can call in and after entering certain information, they are provided with specific information about power restoration estimates at their addresses. There has been NO information forthcoming from JCP&L, save the FirstEnergy "Storm Center", which provides information on towns (not individual residences) and which is very inaccurate. There have been NO robo-calls from JCP&L, let alone an actual person providing information. JCP&L is a service provider. We are the customers, and I don't know about you all, but I am a very unhappy customer. If only there were another utility company that we could give our business to...

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Michael Ferrell

11:43 am on Tuesday, November 6, 2012

This needs to not be a vendetta, but a constructive review of what worked, what didn't and why. One thing is obvious, there are substations operated by JCP and L that are simply too close to the flood plan. Take the one off MArconi road near Brighton and the shark river. Wouldn't it be wise to work with them to move it to higher ground on the old Camp Evans? There's some logical steps that can be taken. We should involve the out of state utility crews in this as well to see if they saw things that could improve, especially those that have more experience.

Also, it seems the analysis Tuesday and Wednesday the power company was doing could have in some way been instrumented and automated....

WE know this was a big outage, but it could happen again...and need to make improvements. County and local governments probably has some lessons learned to look into as well.

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Dave

11:45 am on Tuesday, November 6, 2012

JCPL hasnt done the best job in the world, but lets keep something in mind, this was one of the worst natural disaster to hit our area ever. Its not unrealistic to assume that power will be out for some time. Yes, its a terrible experience but it seems like they're doing their best. I went down to the Sears parking lot yesterday morning and spoke to the Oncor workers from TX and they are astonished at the red tape that is required up here by union regulation. From what they say its not a system thing, its the way the unions up here operate. They sit in that parking lot for hours before a JCPL rep gives them the OK to leave. So all that time spent sitting there can be spent out working on power lines, but instead is spent hanging out. By the way these guys spoke to me, we can thank NJ unions for slowing this whole process down and put less blame on JCPL (who deserves some blame also).

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Realist1

11:54 am on Tuesday, November 6, 2012

So Dave according to union rules wouldn't only union employees be allowed to work on the lines? Clearly non-union utilities are working so why can they bypass that rule but not others? Perhaps its not a union issue as you claim but rather a management and coordination issue.

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Dave

12:04 pm on Tuesday, November 6, 2012

Realist1 Im not sure. Just going by what I was told directly from the workers. I am sure its a management issue also, which is union no matter what. Just because a non-union worker is on a union line doesnt mean they can bypass what they want. Union rules will always take precedent, which will generally slow the process down. I am not union, but work with unions once in a while so I understand the frustration of these guys who dont understand why it has to be that way. Also, the workers did not say they weren't union, just not this JCPL union. I think they know what theyre talking about. Seems like plenty of people are sharing in delaying this entire process.

paulie

11:47 am on Tuesday, November 6, 2012

People like Curly and the rest bitching about JCP&L is insane. This was a storm of epic proportions and it is going to be a LONG while before all power is restored. Deal with it people, they are doing the best they can under the circumstances.

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Eve

12:02 pm on Tuesday, November 6, 2012

Nothing insane about it. I would like an explanation of why most of Holmdel is apparently dead at the bottom of the list. We pay for utilities same as everyone else. Yesterday I saw trucks in Middletown restoring overhead power to houses, house by house. One after another. Nice and efficient. However, our power lines are underground, and I would like to at least know what the reason for our outage is (overhead power lines somewhere else? blown up transformer? what?), and the estimate for fixing it. We have a generator, and keep warm because of it, however, a lot of families do not, and a lot of those with young kids already left for relatives' homes, or are considering leaving. The power company is moving too slowly in our area, and not giving out any meaningful information. Every service company has a plan for emergency situations, and it appears that JCP&L's plan just does not cut it.

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Concerened High Tax Payer

12:44 pm on Tuesday, November 6, 2012

paulie, let me guess -- you have heat and power !!!

dan

11:49 am on Tuesday, November 6, 2012

jcpl & the mafia known as the government have once again failed miserably. the lack of communication and the loss of power in our case 9 days and counting in holmdel?? are you joking? instead of telling the residents that jcpl are working around the clock , each and every day, how about a REALISTIC idea of when power will be restored,. if we knew that holmdel and the county were like a third world country and i wd have made plan. Meanwhile, the thugs still want their tax payment on November 1st

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Ron Principe

11:50 am on Tuesday, November 6, 2012

John, Nice sound bite. The fact of the matter is that the only time your involved is when you can grab the spot light. WOW on election day really John

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dan

11:56 am on Tuesday, November 6, 2012

Disband LOCAL govts across the state. they are incompetent and inefficient. they have done NOTHING concrete in this disaster. the money they have been TAKING from us sd be used to PREVENT and LIMIT damage not to line their pockets

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Ron Principe

12:01 pm on Tuesday, November 6, 2012

John:
Have you been to Holmdel, Matawan, Aberdeen, Marlboro, Howell, Union Beach, etc. where the power is still out? I can answer that - NO - there's no media coverage in those areas for you to get the "free" coverage to get reelected.

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SheaLavan

12:12 pm on Tuesday, November 6, 2012

First of all it's not under the Board of Chosen Freeholders to challenge JCP&L. Nice try! The only time you get involved or say anything is when you will get the media coverage. ON ELECTION DAY? Come on. Could have showed yours concern last week but I guess you couldn't get the coverage then.
This is why we need to get you off the Board of Chosen Freeholders. You are a "salesman" who tries to sell your concerns. WE NEED politians who care about the people not a smooth talker.
You should stop using the devastion of Hurricane Sandy for your own political gain.
Vote Shea/Lavan The Right Team for Monmouth County.

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Kimberly Aromando

12:16 pm on Tuesday, November 6, 2012

How have they done a good job communicating to us? We have not seen one Jcp&l truck working near us and we are on day 8. We have not received one update at all from them. Our Mayor has only gotten wrong response to when power is coming back on or no response at all. How is this acceptable at all? We need updates even if it is that they do not have the resources or the equipment to do their job. This is not acceptable and big changes are needed..

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The Nation

12:27 pm on Tuesday, November 6, 2012

Spoke to a crew from Alabama Power...They said JCPL is overwhelmed and cluless when it comes to large repairs

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Fred

12:52 pm on Tuesday, November 6, 2012

How about you just cut down every tree that is hanging over a power line. Oh wait! The tree huggers would scream bloody murder.

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Michelle

1:02 pm on Tuesday, November 6, 2012

JCPL doesn't give updates bc they are unorganized and winging it. Out of state companies are doing more work than they are. JCPL power goes out on a regular basis on a GOOD day. I loose power once a month for at least a few hours at a time. They charge super high rates and do not invest any of the money they colect into a better infrastructure. They had a good amount of notice of this storm and I bet you they did next to nothing to prepare and mobilize to hit the ground running afterwards. They learned nothing from Irene. Read the article about the colts neck Mayor who called the White House for help and had 25 out of state trucks there working on power. JCPL had no idea this was going on and gave him the same canned time estimate for power restoration not knowing there were 25 trucks in the town as they spoke. They are clueless. no one faults them for the storm or for the loss of power afterwards. Buy 9 days with no communication, seeing no JCPL trucks on the road and the only new peice of JCPL communication I have seen is that they plan to "recoup" the money they have spent of fixing everything - ie- raise rates. seriously? Basically they know they are losing almost 2 weeks of money for service that was not ptovided so they will find a way to make that back from customers in the end. Con Ed, PSEG, hell, even Lippa customers are getting better service and higher fixed rates than those of us that have JCPL.

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Phyllis

1:03 pm on Tuesday, November 6, 2012

First of all to the person who says the SHARE HOLDERS should come first - get a grip and come off your high horse. Since when does it matter that just because you have money invested in a company does it matter that you should come before everyone else??? You think that just because you stand in front of your house waiving money around that they are going to rush to your house and turn you electric on first? I hope your the last one to get your electric on.
Sorry for the vent but they guys ignorance just got to me. I realize how bad the situation has been for you guys and I really do sympathize. I don't live there but we were hit by a winter storm with nothing but ice and snow that put us out of electric for 3 weeks when the temperatures were in the 20's during the days and even colder during the nights, so I know what your talking about when you complain about when you say it's cold and your tired of being cold.
My husband is there working his butt off trying to get your electric turned on to as many people as he can. He has run into problems with the engineers with your electric company trying to pull him off a job when it was almost complete, the engineer telling him to go to a different location when if he could have stayed another 45 min. he could have turned on 1000 people. He argued till he won the argument. Today he is in a area no lineman has been before. Now he is hearing about people throwing eggs at linemen. For that I say Thanks for the appreciation.

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Dave

4:34 pm on Tuesday, November 6, 2012

Phyliis, tell your husband thank you for everything he's doing for us. I truly hope the egg story is not true. We truly appreciate him and his crew.

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Lisa

5:34 pm on Tuesday, November 6, 2012

Dear Phyllis -- my deep gratitude to your husband. Thanks so much for sharing this. Blessings to you both.

Concerened High Tax Payer

1:08 pm on Tuesday, November 6, 2012

Just turn the power back on --- this is insane

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QZ

3:51 pm on Tuesday, November 6, 2012

Their response is ridiculously slow!

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rch

4:28 pm on Tuesday, November 6, 2012

Phyllis, I hope the egg story is just a terrible rumor. The crews coming from out of state have been fantastic and from your post I believe your husband is one of them. People's frustration is with jcp&l not the out of state crews who are sacrificing their own comfort to help us. We got power last night. Over two days crews from Georgia, South Carolina and Texas were there for different purposes. The only jcp&l prescence was a
supervisor who drove down our street a few time. The out of state crews did ALL the work. Please extend our deep gratitude to your husband and his co-workers.

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Jim Sage

4:53 pm on Tuesday, November 6, 2012

Call it "showboating," "policiticking," or whatever you may, at least John is calling for some action on the part of JCP&L. Other than Christie, I have not heard a peep from any politician from either side of the aisle.

I would go one step further and demand support services from FEMA which have been nowhere to be seen. The state and county governments have been going at this disaster alone without the support from the federal government.

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rch

8:01 pm on Tuesday, November 6, 2012

Tonight someone told me that the insurance companies are being told by Christie to wave homeowner policy deductibles. Could that possibly be true or another creation of the rumor mills?

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george coffenberg

8:02 pm on Tuesday, November 6, 2012

no power in allenhurst and most of rumson does not have power

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Frustrated

9:17 pm on Tuesday, November 6, 2012

Holmdel is probably one of the most neglected areas. Even densely populated areas of holmdel near 35 are out.... They relaired all lights except one (my grid, union). Literally stopped on the other side where hazlet meets holmdel. Getting aggrivated and very aggressive (if you plan to attack anyone make sure its a JCPL truck not out of state).

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Tiffany

2:05 pm on Wednesday, November 7, 2012

The residents aren't the only ones in the cold! My brother-in-law is up in Long Island from SC helping to restore power and he is sleeping in a tent with one sheet and one blanket!!

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